Posted on October 20th, 2011
Yesterday, CallTower, officially, unveiled its plan to launch a cloud-based Microsoftâ LyncÔ Server 2010, facilitating both present and prospective users of its Presence, Instant Messaging (IM) and Voice service. Current CallTower users, on the Microsoftâ Office Communications Server (OCS), will be able to make the move to the new Lync server by means of a complimentary upgrade. Users will allegedly benefit from CallTower latest offering, allowing for considerable growth in workforce mobility while enhancing customer experience.
CallTower, through its Microsoft Lync client, will be able to grant users comprehensively consolidated communication systems assimilating PSTN and PC-to-PC telephony, presence, chat, audio, video and web conferencing, collaboration and mobility as part of a singular, competitively priced cloud-based service. The said service is remarkable in the sense that it allows users to benefit from Lyncs collaborative and conferencing functions while providing a fully integrated messaging solution and universally organization-wide telephony.
Lync lets users to use Presence to initiate real-time conversations, heightening collaborative capabilities, presently offered by CallTower – making communication faster and more cost-efficient. Furthermore, Presence users can synchronize information with their calendars and use their Lync client to kick-start instant messaging sessions, or use a simple click-to-dial option to make phone (conference) calls. The Lync server also enables clients to make use of its call transfer, phone number portability and auto-attendant features; further streamlining communication to better suit users’ needs.
The new server provides greater flexibility since it is compatible with other popular messaging clients, such as the Windows Live Messenger. Likewise, by enabling users to share information through various channels, such as file transfers, white-boarding, desktop sharing, etc. and make phone calls, using only their browsers without the help of telephones. The service provides unending opportunities for seamless team work.
Highlighting the various virtues of CallTower’s newest offering, Bob Barnes, EVP of Sales, Marketing and Business Development, declared, “we believe that our current customers will be pleasantly surprised about the sleek interface and advanced functionality of the Lync client. With its Presence information, profile pictures, status updates, click-to-dial and web and video conferencing capabilities, it adds a more engaging and collaborative aspect to our clients’ everyday work life. It will be a welcomed upgrade for our existing customers.”
For more details, visit http://www.calltower.com.