Many organizations that are aware of their need for technical assistance but lack full-time IT employees are usually hesitant to discover their IT problems. Tierra Technologies, an IT consultancy firm in the Bay Area, plan to pacify this fear by providing free IT checkup for new clients on on-call and managed IT support services.
Clients that hire their services will be discounted with a free IT checkup once a year. The free checkup revolves around providing a checklist which comprises of best practice items and documentation points along with a grade for the client and a review of the results with them. A list of prioritized actions is then created for the client to act upon.
Tierra Technology commented, “Our philosophy is to recommend down-to-earth solutions. Customers enjoy a relationship where Tierra systems administrators are driven by what works, as opposed to driving customers according to artificial time-tables or upgrade cycles.”
All system administrators at Tierra Technologies operate on the principle of ABC of network maintenance which refers to A for anti-malware protection, B for backups of important functional data and C for critical updates of software.
The technicians at Tierra also operate on an often forgotten action, D which stands for documentation. It makes use of a self-documenting program that makes sure that every act is saved and no issue or solution goes unrecorded.
The free checkup plan is provided to organizations in San Francisco, East Bay (comprising of Oakland, Berkeley and Alameda) and Peninsula (comprising of San Mateo, Palo Alto and Burlingame).
For detailed information on other product offerings of Tierra Technology, visit http://www.tierratechnology.com.
Tierra Technology is a San Francisco Bay Area based organization which offers IT support and IT consultancy and focuses on enhancing on-site and cloud-based system management, data center and help desk solutions.