Properly managing your online business can be a fairly difficult task, especially if you are in charge of all of the administrative task that go along with it. Different hosting accounts offer differing amounts of responsibility of your website, so while using a hosting account that comes with complete control over your web server, keep in mind that this control comes with plenty of responsibility. Your primary responsibility is to keep your customers satisfied, which means you are going to need to make sure your site is easy to use and appealing to the eye. However, customer satisfaction is also achieved by maintaining the reliability of your website. One of the most common yet fixable problems in eCommerce is site downtime.
What is Site Down Time?
Site downtime is when your site goes down and is offline for a while due to server problems. Downtime can result from a variety of internal errors, and sometimes it is just caused by routine server administration such as server resets. Usually your web hosting company will do their best to reset the server in the middle of the night to make sure there is minimal loss of service, however sometimes the server may crash due to other reasons. If you are running on a private server then you can ensure a minimal amount of downtime by maintaining the server correctly. While some downtime can be explained by routine server problems, other cases cannot be dismissed so easily. In many cases downtime can be attributed to the malicious intent of another individual or a security breach such a virus. To prevent such an occurrence you need to adhere to the following information.
One of the best ways to protect your web server from security breaches is to setup a competent firewall for your protection. Most web hosting companies offer firewalls by default, however many of them are configured with certain security loopholes that can be exploited by a knowledgeable hacker. If you want your site to be completely secure, then you may want to use your own powerful firewall, or make a few adjustments to the current firewall. If you are not familiar with the process of securing a server properly using a firewall, then you may need to seek the assistance of a qualified internet security specialist. With a good firewall you should be able to block IP addresses and restrict certain kind of traffic to prevent spam attacks. You should also have adequate protection against site intrusion.
(DdoS) Distributed Denial of Service Attacks
One of the most common and detrimental attacks on a server is called a DDoS attack. This kind of attack is simple in nature, yet can be very difficult to prevent. The reason why we mention this attack is because it is responsible for a lot of downtime on many sites. Some times even professional competitors will attack your site using this method simply to bring your site down for a certain period of time. The DdoS attack works because the perpetrator floods a site with a ridiculous amount of traffic in a short period of time, thus causing the server to shutdown due to internal server limits. When this happens many websites can god own at once, causing an even more difficult situation to resolve. Before you purchase a hosting company make sure you inquire about their abilities to deal with such attacks.