Summary
Many web hosting companies are formed with the notion of providing reseller hosting accounts through another third-party company with extra web server space. They mark up their prices and tout their partnered data center as their own, and rely on the technical support of the company who owns the servers. While this may be a legitimate way of doing web hosting business, it is often not the best.
HostRocket surpasses most other web hosting companies with their quality offering of secure and reliable web hosting plans backed by their own data center and support team, not to mention their 11 years of experience in the web hosting industry. HostRocket joined the internet industry around the beginning of the dot-com bust in 1999 and managed to survive and thrive despite the tough times for internet companies.
HostRocket has experienced an incredible amount of growth consistently through the years, building and growing their data center to keep up with the latest technology, and all the while remaining a stable and profitable company.
HostRocket currently holds approximately 50,000 websites under their hosting service, and hundreds more with advanced services such as dedicated servers, collocation, application hosting, and e-commerce hosting. Their affordability and technical expertise allows them to meet the unique needs of all their customers from around the world.
Uptime and Reliability
No uptime guarantee is complete without the data center to back it up. HostRocket offers such a guarantee. The promise their servers to remain online 99.9% of the time and they provide the facilities and administrators to keep them running at top speed.
Their main data center is located in upstate New York where they have a 10,000 square foot data center facility within a 52,000 square foot building that serves as their headquarters. The data center is not dependent on another company, but is served and maintained 24 hours a day with reliable and highly-trained engineers and administrators who can fix problems before they happen, and even make server upgrades on the fly without any noticeable affect to uptime.
They have a redundant OC-12 fiber optic loop connection to Time Warner Telecommunications which helps serve the entire country through a number of reliable carriers. All this means that they have complete confidence in their uptime and clients can be rest assured that their data is safe and available practically any time.
Price Value
HostRocket offers only one shared hosting plan, but it comes with loads of features and extras. The plan starts at $5.99 for two years prepaid, and they even offer 6 month or monthly payment plans for as much as $9.99 per month. The plan comes with the 99.9% uptime guarantee, 1,000 GB of storage space, and unlimited bandwidth. The plan also comes with unlimited domains, databases, email accounts, and lots of software support for popular scripts.
Web hosting clients can purchase add-on services such as a dedicated IP address for as little as $2 per month and SSL certificates. In all, the single plan offers plenty of space and lots of unlimiteds for a reasonable price.
Control Panel
HostRocket offers cPanel as the account control for their clients. CPanel is the leading and most popular control panel on the market today and offers users an easy way to log on and control all aspects of their web account. CPanel is completely configurable allowing users to design and put features where they use them the most. It also provides easy access to site statistics, email account management, and domain management. Users can easily add-on scripting to their websites, design and install databases, and install other software like e-commerce to their website.
Customer Support
HostRocket provides 24/7 live support via telephone and chat to their customers, as well as live sales support via chat. Customers can also get support via email and through their account management system. They can easily set up a support ticket via cPanel, and view hundreds of articles listed in their knowledgebase and FAQ section. Customers can learn on their own how to set up and manage their account, transfer files to their account, build a website, and use web resources to promote their website.
Overall Value
HostRocket is an established company who has remained profitable through tough times, and experienced consistent growth to provide the best web hosting solution for their customers. With their powerful data center connected nationwide to provide reliable service to the US and the world, they have the technology to back up their 99.9% uptime guarantee. Customers can easily control their accounts through the most trusted control panel, and support is available anytime and online for any customer who wants to fixit him or herself, or those who need to talk to a trained person to solve a problem. All this for a reasonable price and plenty of features in their shared hosting plan.
Visit http://www.hostrocket.com for more information.